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Reviewed in the United States on December 10, 2019

Verified Purchase

Review Update: I regret that I jumped to conclusion during the first review. The issue turned out to be with my electricity flickering. My house was built in in the 50s and the electric lines are above ground. Electrify America not only helped me figure out the issue but they constantly followed up with me to ensure that the charger is working. The charger works well and I am very satisfied. It is one of the best customer service experience I have had with a company. I highly recommend the product and the company.

Original Review: BUYER be aware. There is something seriously wrong with the way these chargers are designed. I had to return the first charger due to constant red led fault error. The replacement unit worked for two weeks and it just stopped working tonight. I am getting the dreaded red led again on the charger. I reset it a few times and it is refusing to work.

I had my electrical installer check the lines and there is nothing wrong with my NEMA plug or wiring. The charger is only 10 feet away from the electrical box.

Electrify America customer service is good and they will try to help you but there is not much they could for a seriously bad product. What a waste of money.

Reviewed in the United States on January 21, 2020

Verified Purchase

I have been using this on my Chevy Bolt EV for about 2 weeks. So far everything works as advertised, charge rate around 11% an hr, about 7kws.

A few things to note - the body is all plastic, my application is for inside the garage so this is not a problem, but if its exposed to sunlight for prolonged periods I would expect it to break down over time. It also doesnt come with a cord holder, the one on the wall in the photo was purchased separately.

Installation was easy enough, getting it to mount to its base plate was a bit of a fight, but I wont site that as an issue with the unite, that could be were I was mounting it (not on a stud) and also if the seal isnt tight then it wouldnt be water proof. But if you are installing it yourself expect a bit of a fight there :)

Overall I am happy and would recommend this unit to anyone looking for a level 2 home charger that doesnt need one that can be fully exposed to the elements. A great unit for a garage or covered car port. Thank you Electrify America, keep up the good work!

Customer

5.0 out of 5 stars Works well for a good price
By Eric George on January 21, 2020

I have been using this on my Chevy Bolt EV for about 2 weeks. So far everything works as advertised, charge rate around 11% an hr, about 7kws.

A few things to note - the body is all plastic, my application is for inside the garage so this is not a problem, but if its exposed to sunlight for prolonged periods I would expect it to break down over time. It also doesnt come with a cord holder, the one on the wall in the photo was purchased separately.

Installation was easy enough, getting it to mount to its base plate was a bit of a fight, but I wont site that as an issue with the unite, that could be were I was mounting it (not on a stud) and also if the seal isnt tight then it wouldnt be water proof. But if you are installing it yourself expect a bit of a fight there :)

Overall I am happy and would recommend this unit to anyone looking for a level 2 home charger that doesnt need one that can be fully exposed to the elements. A great unit for a garage or covered car port. Thank you Electrify America, keep up the good work!

Images in this review

Customer Customer

CustomerCustomer

Reviewed in the United States on October 20, 2019

Verified Purchase

Waste of money. Really slows down the charge rate. Without the unit 240v charging using manufacturer supplied cables is at 23 mph; using the $500 Electrify America unit the rate drops to 17 mph. HUGE difference on an Audi etron.

Reviewed in the United States on February 18, 2020

Verified Purchase

Im quite happy with this purchase overall. I could have bought a much cheaper charger, but I chose this EA unit because it was UL-listed, which most EVSE sold here are not (and most of the few that are UL-listed cost much more than this EA).

I will, however, second the observation of another reviewer, in that wall installation is cumbersome due to the need to mount and secure the dock before connecting the actual charger. Vaguely worded instructions dont make things any easier, though to EAs credit, they provided US-based phone support which was somewhat helpful.

Reviewed in the United States on April 2, 2020

Verified Purchase

This purchase was a set of surprises. First of all they said it would be three or four weeks before it would arrive it arrived in three days. The package had everything we needed and wanted and super easy to install
If now sits in the corner of our garage neat as a pin
This was a very nice surprise as to how fast easy and affordable there’s always thank you

Reviewed in the United States on May 27, 2020

Verified Purchase

I use this unit to charge our 2019 e-Golf. It is hardwired and mounted outside in a protected place. Installation was pretty easy. The unit has been very reliable so far. Despite being all plastic it seems solid and very well designed. Unlike some other reviewer on here I have no problem wrapping the cable around it for storage. The charging cable is sturdy but still flexible. Built-in receptacle works well with its spring loaded door. The unit “senses” when someone is approaching and lights up. Charging is indicated with a blue light stripe going all around the edge of the front face that turns green once charging is complete. The light turns off after a while when no one is present, so won’t light up the neighborhood at night. Unfortunately it’s hardly visible in daylight — could be brighter. This is a no-frills no-WiFi no-app unit that has - so far - just worked solidly.

Recommended for EVs that can’t charge faster than 7.2 kW (32A)!

Customer

5.0 out of 5 stars Easy installation, working well so far.
By Michael O Schindler on May 27, 2020

I use this unit to charge our 2019 e-Golf. It is hardwired and mounted outside in a protected place. Installation was pretty easy. The unit has been very reliable so far. Despite being all plastic it seems solid and very well designed. Unlike some other reviewer on here I have no problem wrapping the cable around it for storage. The charging cable is sturdy but still flexible. Built-in receptacle works well with its spring loaded door. The unit “senses” when someone is approaching and lights up. Charging is indicated with a blue light stripe going all around the edge of the front face that turns green once charging is complete. The light turns off after a while when no one is present, so won’t light up the neighborhood at night. Unfortunately it’s hardly visible in daylight — could be brighter. This is a no-frills no-WiFi no-app unit that has - so far - just worked solidly.

Recommended for EVs that can’t charge faster than 7.2 kW (32A)!

Images in this review

Customer

Customer

Reviewed in the United States on July 1, 2020

Verified Purchase

Update: this evse does not work with off-peak hours charging. Whenever I select this setting for my 2017 VW e golf the evse thinks the car is fully charged and doesnt begin charging during off peak energy hours. So Ive woken up in the morning to find that my car didnt charge at all.

I bought this evse for the peace of mind of the UL listing. Charges my 2017 e golf from 0-100% in about 5 hours though I keep the charge between 20-80% so Im usually good to go in 3 hours or less. It lacks the smart functions that most other evse units have. Dont be fooled by the Bluetooth icon. Theres no Bluetooth function and the icon is simply misleading. Theres no app. You cant stop, start, or monitor charging remotely. Install was relatively easy but the front cover is hard to click into place at all 4 anchor points. Without any smart features this evse is overpriced.

I reached out to the seller expressing my concerns about the misleading Bluetooth icon and lack of smart functions. Seller asked for the order number which I provided the stopped responding despite multiple follow up attempts.

Reviewed in the United States on May 14, 2020

Verified Purchase

This was an easy install and charges my leaf at the expected level 2 rate. Some down sides are it’s all plastic and the mounting hardware should be replaced if you are mounting to drywall. The provided hardware will not secure the unit. Cable management will require you to get a hose holder of some sort. I wouldn’t wrap the cable over the unit given it’s all plastic construction.
Other than those few things, it’s a great unit. Like the led lights and while plastic the unit does look good.

Customer

4.0 out of 5 stars Good value
By Eddy C on May 14, 2020

This was an easy install and charges my leaf at the expected level 2 rate. Some down sides are it’s all plastic and the mounting hardware should be replaced if you are mounting to drywall. The provided hardware will not secure the unit. Cable management will require you to get a hose holder of some sort. I wouldn’t wrap the cable over the unit given it’s all plastic construction.
Other than those few things, it’s a great unit. Like the led lights and while plastic the unit does look good.

Images in this review

Customer

Customer

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