HELP

Q. How do I navigate the website?
A. The gold navigation bar is at the top of the page under the FDIC banner. Click on the category of your choice to navigate.

Q. How do I download reference materials and Certificates of Completion?
A. Reference Materials can be viewed or downloaded from the Info Booth page. All Reference Materials and Certificates of Completion are PDF files and require Adobe Acrobat reader to view. The software is available for free and can be downloaded from the following site: http://get.adobe.com/reader/.

Q. If I have technical problems…what should I do?
A. If you have registered, you can access the Money Smart Help Desk by logging into your account and clicking on Help Desk on the gold navigation bar. Submit a detailed description of your issue and we will respond shortly. If you have a technical question regarding the operation of the site and you do not have an account, please contact communityaffairs@fdic.gov.

Q. Do I need a special computer to use the Money Smart Computer Based Training?
A. The training is designed to be accessible from Windows and Mac desktops and laptops, as well as tablets running the iOS and Android operating systems. Most modern browsers including Google Chrome, Mozilla Firefox, Safari and Internet Explorer should function well. The minimum browser versions required to use the course are:

  • Firefox 47 or higher
  • Google Chrome 49 or higher
  • Internet Explorer 10 or higher
  • Safari 8 or higher

Say hello

Find us at the office

Overmann- Mucha street no. 55, 74667 Papeete, French Polynesia

Give us a ring

Juanfrancisco Develder
+76 987 423 417
Mon - Fri, 8:00-17:00

Reach out